This Privacy Policy explains how Print Perfection processes personal data when you use the website, request print services, upload files, or communicate with us about photo and art printing.
This section introduces how personal information, user rights, and support pathways are addressed in the document below.
When the GDPR applies, we process personal data only on a lawful basis such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. We apply data minimisation and purpose limitation to the information we handle.
Where the GDPR applies, it governs our processing of personal data of individuals in the European Economic Area.
Where applicable, individuals may request access, rectification, erasure, restriction, portability, or objection. Consent may be withdrawn at any time for processing based on consent, without affecting prior lawful processing.
We may process contact details, order details, file uploads, image and print specifications, consultation notes, payment-related information, and technical data such as device and browser information. Where relevant, we also process communication records and information needed to review file resolution, profiles, size, paper, test prints, and final quantity approval.
We collect personal data from image print inquiries, file uploads, email correspondence, consultation appointments, test print requests, and collection arrangements. We may also receive technical data automatically when the website is used, and limited information from service providers involved in payment or website operation.
The website may use strictly necessary cookies for core functions, preference cookies to remember settings, and limited analytics cookies to understand site use. Cookies are used only to support operation, security, and usability, and not to identify users for unrelated purposes.
Users can usually control cookies through their browser settings and, where available, through site-level preference tools. Disabling some cookies may affect basic website functions, form handling, or preference storage.
Subject to applicable law, you may have rights to access your data, correct inaccurate information, request deletion, object to certain processing, and obtain a copy of data you have provided. Some requests may be limited where we must retain information for legal, contractual, or security reasons.
To exercise your rights, send a clear request describing the data or processing concern. We may ask for information needed to verify your identity and to locate the relevant records. If a request is incomplete or cannot be fulfilled, we will explain the reason where permitted by law.
We keep personal data only for as long as needed to handle inquiries, manage orders, complete production, maintain business records, or meet legal obligations. When data is no longer needed, it is deleted or anonymised in line with applicable retention requirements and internal procedures.
If we make material changes, we will update the policy text and may provide additional notice where appropriate. The version in effect is the one published at the time of the relevant interaction unless a later version is required by law.
We use personal data to respond to inquiries, review uploaded files, assess resolution and profiles, discuss size and paper options, prepare test print quotes, manage approvals, produce printed items, arrange payment, support collection, maintain records, secure the website, and comply with legal duties. We do not use customer-provided artwork to claim rights that the customer has not granted.
We may share personal data with payment processors, website hosting or technical support providers, and other operational partners that help us run the website and fulfil print-related services. These recipients may process data only for the agreed purpose and under appropriate confidentiality or data protection terms.
We may disclose personal data where required to comply with law, a lawful request, or a binding order, and where necessary to establish, exercise, or defend legal claims. We may also share information to protect rights, safety, or the integrity of our services.
